The Read

Something’s not landing.

The Read finds out what.

A clear outside view of what your brand is, what it’s losing, and what will make people care. Then the three things that will make the biggest difference.

What’s true

What’s genuinely interesting, distinctive and worth building around.

What’s lost

Where that’s being diluted, hidden or explained badly.

What connects

What will make the right people understand, care and come closer.

Where next

The three things that matter most, and how to act on them.

Short application. No call needed.

Apply for a Read

You might be thinking

“We’ve grown, but the brand hasn’t caught up.”

“We can’t explain what makes us different.”

“The website and content don’t feel like us.”

“We know what we’re building. We don’t know how it should show up.”

“I need someone outside the business to see what we’re missing.”

“I’ve got the vision. I can’t pin down the concept or the offer.”

What it is

Not a checklist. A direction.

It’s not a review of your feed or a list of things you’re doing wrong. It’s direction: what your brand should be saying, to whom, and how it should show up. Then the three priorities that will make the biggest difference.

What you get

  • A focused review of your brand, website, content and materials
  • A 90-minute working session with Chanel
  • Your Read: a tailored direction document covering positioning and messaging, creative and visual references, and digital or content direction where it’s relevant
  • Three clear priorities and an action plan
  • A follow-up check-in

How it works

  1. Apply.A short form so we can check it’s the right fit. No call needed.
  2. Confirm.If it is, you’ll get a payment link and a fuller intake form.
  3. Review.We go through everything you’ve built.
  4. The session.90 minutes working through it together.
  5. Your Read.Delivered within 10 working days of the session.

Is it for you

It’s for founders, brands and people building public-facing brands who’ve got something real and want it to land properly.

Not launched yet? The Read works for ideas too: what’s strong about it, what’s unclear, who it’s really for, and the offer to launch with.

It’s not for you if you need a logo by Friday, a social media manager, or someone to tell you it’s all great.

Questions

Do I need a call first?
No. The application tells us enough.
How long does it take?
About two to three weeks, start to finish.
What happens after?
Plenty of people act on their Read themselves. If you’d like help bringing it to life, it can lead into a project, and your Read fee counts towards it if you start within 60 days.

What are you building?